General Terms and Conditions (GTC) of Hunt & Travel GmbH
A. General Provisions and Scope of the GTC
These General Terms and Conditions (GTC) apply to the conclusion of contracts for hunting trips and travel services arranged or organized by Hunt & Travel GmbH.
Your contractual partner is:
Hunt & Travel GmbH
Am Schulkreuz 66
33428 Harsewinkel, Germany
Commercial Register: HRB 13978, Local Court of Gütersloh
Managing Directors: Rüdiger Claas, Natalia Claas
E-mail: info@hunt-travel.com
Phone: +49 5247 4078185
B. Provisions for the Conclusion of Hunting Travel Contracts (Travel Terms)
§1 General
The following provisions apply exclusively to the conclusion of hunting travel contracts in which Hunt & Travel GmbH acts as either the travel intermediary or the tour operator. They apply regardless of the type of booking (online, by telephone, in writing, or in person at our office).
Our General Terms and Conditions apply exclusively to the contract concluded with you. These booking and travel terms supplement Sections 651a et seq. of the German Civil Code (BGB) and govern the legal relationship between you and us. You expressly acknowledge these terms as binding.
We do not recognize any terms and conditions that conflict with or deviate from our own unless we have expressly agreed to their validity in writing. All agreements made between you and us for the purpose of executing this contract are set out in this agreement.
As a general rule, we act as a travel intermediary on your behalf. This means that the hunting trip arranged by us is carried out under the sole responsibility of the tour operator named in the offer or brochure.
By signing the booking or mediation order, you authorize and instruct us to arrange and conclude a travel contract with the respective tour operator, as well as, where applicable, additional contracts with other service providers (such as airlines, transport companies, hotels, etc.).
Only if we explicitly designate ourselves as the tour operator in the corresponding offer, or if we otherwise offer a combination of travel services in our own name, will the travel contract be concluded directly with us.
§2 Definition of a Hunting Trip
A hunting trip, within the meaning of these terms and conditions, constitutes a combination of travel services in which the exercise of hunting for live game is an essential component. Supplementary activities or accompanying programs (e.g., wine tastings, cultural tours, spa services) may form part of the overall travel package.
§3 Booking and conclusion of a contract
Booking a hunting trip with us takes place in four steps:
Step 1: You select your desired trip from our travel catalog or special offers. Step 2: You send us your travel request by email, telephone, or in person at our office. Step 3: Following your inquiry — and, if requested, after a consultation — we will send you a booking form containing details of your selected trip and all arrangements related to the specific hunting program. Step 4: You return the completed booking form to us.
By submitting the completed booking form, you make a binding offer to enter into a contract. The mediation contract for the arrangement of travel services is concluded once we accept the booking order.
Unless we expressly act as the tour operator ourselves, the travel contract is concluded solely with the tour operator named in the respective offer or catalog. In such cases, the terms and conditions specified in the relevant offer or catalog apply.
If we act as the tour operator, the travel contract is concluded directly with us. After the contract has been concluded, you will receive a written travel confirmation, a security certificate (as required under German law), and additional information regarding your trip.
All contracts become legally binding only upon our written confirmation. No oral agreements shall apply.
At the latest, one week before the start of your trip, you will receive all necessary travel documents from us — such as travel vouchers, directions to the hunting area, hunting licenses, and invitations (depending on the country of travel).
§4 Our Services
§4.1 Services as an Intermediary
Where we act as an intermediary on your behalf, our obligations are limited to arranging the hunting trips offered by us. We do not assume any liability for the services provided by the tour operator or other third parties.
Our responsibility is limited to providing adequate information regarding the implications of liability in connection with travel mediation and tour operation. Furthermore, we are obliged to conclude the contract concerning the intended hunting trip with the respective tour operator or service provider and to sufficiently facilitate its proper execution within the scope of our intermediary role.
Transportation services provided by scheduled or charter carriers — for which the carrier issues its own transportation document — as well as special events such as excursions or guided tours, are always arranged solely as intermediary services.
§4.2 Services as a Tour Operator
When we act as the organizer of a trip, we are responsible for coordinating and providing the travel services. The scope of our obligations as a tour operator for hunting trips is determined by the service descriptions provided in our catalogs, our written confirmation of acceptance, and/or the travel confirmation or order confirmation.
Our descriptions are based solely on the experience of our staff and clients and represent the personal assessment of the responsible hunting travel consultant. The hunting trips we offer take place predominantly in free-range environments. The hunting areas are subject to numerous factors beyond our control (such as weather conditions before and during the hunt), which may also affect the course of the hunt (including the guest’s physical condition and shooting skills).
Accordingly, our obligations are limited to facilitating the opportunity to hunt, but not guaranteeing hunting success. Please note that hunting success largely depends on your adaptability to different local customs, your hunting passion, and your personal commitment.
Non-hunting companions should be aware that their needs may take a secondary role to the hunting activities and that accompanying hunters into the hunting area is only possible when local conditions permit. Separate supervision or programs for non-hunting companions are not included unless explicitly agreed otherwise.
Many hunts take place in remote areas where a certain — often considerable — lack of comfort must be accepted. The standard of accommodation is determined solely by the respective offer or catalog description.
We reserve the right to make reasonable changes to the travel services if necessary due to weather conditions, hunting grounds, target species, or other hunting- or forestry-related circumstances.
In particular, we cannot guarantee the presence or abundance of game, trophy quality, trophy assessment, or hunting success.
We expressly point out that it is the client’s responsibility to ensure that all game taken is recorded and confirmed by the hunting personnel in the official hunting log. The client is obliged to pay for all game recorded in the hunting log, including wounded or hit game as determined by the hunting personnel. Entries made by the hunting staff in the hunting log are final and binding for the client unless the client explicitly objects to an entry at the time it is made.
§4.3 Additional Services
Separate services that are not listed as part of the travel package — such as bookings for ferries, flights, rental cars, or similar tourism-related services, as well as the procurement of visas and firearm import licenses — are handled through third-party service providers and are invoiced separately.
If scheduled or charter flights are delayed due to adverse weather conditions, any resulting costs for accommodation and meals outside the hunting area shall be borne by the traveler.
§5 Travel Price
When we act as the tour operator, the travel price stated in the price list or the travel confirmation shall apply. As the tour operator, we reserve the right to increase the contractually agreed travel price proportionally in accordance with the precise cost breakdown regarding transportation costs (including travel fuel costs), charges for specific services, landing fees, embarkation and disembarkation fees, corresponding airport fees, or exchange rates applicable to the respective trip, provided that:
a) such an increase in costs occurs after the conclusion of the contract;
b) the increase is beyond our control;
c) the travel date is more than four months after the conclusion of the contract; and
d) the cost changes have a direct impact on the travel price.
A corresponding reduction in price resulting from these same cost factors will likewise be passed on to you.
Any price increase will be communicated to you without delay once we become aware of the reason for the change and no later than 21 days before departure.
If the increase in the travel price exceeds 8%, you are entitled — in accordance with statutory provisions — either to withdraw from the contract or to request a comparable substitute trip offered by the organizer (except in cases where the offer explicitly noted the possibility of price adjustments and you accepted the offer, e.g., in the case of Game Train journeys).
Such rights must be asserted immediately in writing.
§6 Advance Payment/Final Payment
§6.1
Unless otherwise agreed, a deposit of 30% of the total travel price is due upon receipt of the booking confirmation and the security certificate. The remaining balance must be received by us no later than 40 days before the start of the trip.
If different payment amounts or deadlines apply to your booking, the specific deposit amount and due date will be stated separately in the booking confirmation (for example, in the case of overseas trips).
§6.2
Except for the travel confirmation and the security certificate, you are not entitled to receive travel documents or to participate in the trip until the full travel price has been paid.
The hunting costs are listed in each mediation agreement. They include the fees for the booked hunting services and, where applicable, any advance trophy or shooting payments. If hunting costs are quoted in a foreign currency, payment must be made in the respective local currency. The customer is responsible for ensuring that payment is received on time.
§6.3
If we have not received the outstanding balance of the travel price within one week after you have received the travel documents, we will send you a reminder of your payment obligation and set a reasonable deadline — typically two weeks — for payment. This reminder constitutes a formal notice of default.
If the remaining payment has not been received within two weeks after you receive the payment reminder, we reserve the right to withdraw from the travel contract.
§6.4
In the event of withdrawal pursuant to § 6.3, we will refund the travel price already paid, less an appropriate compensation. This compensation will be calculated based on the total travel price, minus any expenses we have saved and any income we are able to obtain through alternative use of the released travel services.
If the compensation amount exceeds the payments already made, we reserve the right to claim the outstanding balance separately.
§6.5
The provisions concerning trip cancellations set out in § 5 of these General Terms and Conditions remain unaffected by this clause.
§7 Cancellation/Withdrawal by the Customer/Withdrawal by the Tour Operator
§7.1
You may withdraw from the booked trip at any time before the start of the journey. The withdrawal must be submitted in writing (e.g., by email).
In case of your withdrawal, we are entitled to demand reasonable compensation, calculated based on the total travel price, less the value of any expenses saved and any income generated through alternative use of the travel services.
Please note, however, that hunting trips often require extensive advance preparation, and the short-term procurement of replacement customers is generally not feasible.
You are, however, entitled to propose a substitute participant (with the same travel period and hunting program), provided that this person meets the specific requirements outlined in the offer for the hunting trip.
The amount of compensation depends on the type of service booked. In calculating the compensation claim, we will take into account customary savings and any alternative use of the travel services that may be reasonably possible.
For determining the applicable compensation amount, the date on which the notice of withdrawal is received shall apply.
The following provisions do not apply to hunting trips for which you were explicitly informed of specific cancellation terms in the offer or accompanying price list.
§7.2
The following fixed percentage rates apply as the basis for the compensation due to us in case of cancellation or non-commencement of a hunting trip for which you arrange your own travel to the destination:
a) 20% for cancellations up to 61 days before departure;
b) 50% for cancellations up to 35 days before departure;
c) 80% for cancellations from the 34th day before departure;
d) 90% for cancellations from the 7th day before departure.
§7.3
You always have the right to provide evidence that no loss or a significantly lower loss than the fixed compensation claimed by us has been incurred.
§7.4
In accordance with Section 651 e of the German Civil Code (BGB), you may declare on a durable medium, within a reasonable period before the start of the trip, that a third party will assume your rights and obligations under the contract.
This declaration is considered timely if we receive it no later than 14 days before the start of the trip.
We may object to the transfer if the third party does not meet the contractual travel requirements or if their participation conflicts with legal or regulatory provisions.
If a third party enters into the contract, both the original traveler and the third party are jointly and severally liable to us for the travel price and any additional costs arising from the transfer.
We are entitled to claim reimbursement for such additional costs only if and to the extent that they are reasonable and actually incurred. We will provide proof of the amount of additional costs caused by the substitution.
§7.5
We strongly recommend that you take out travel cancellation insurance. Upon request, we can arrange such insurance for you. The insurance policy will only be concluded after your explicit authorization.
In case that an insured event occurs, the insurance provider must be notified immediately. We are not involved in the processing or settlement of insurance claims.
§7.6
The tour operator may withdraw from the travel contract before the start of the trip if the execution of the trip is made impossible, significantly impaired, or endangered due to extraordinary circumstances that were unforeseeable at the time of contract conclusion — for example: war, strikes, events of comparable impact, civil unrest, epidemics (including African swine fever – ASF), governmental actions (e.g., withdrawal of hunting rights, seizure of accommodations or means of transport, embargoes), natural disasters, severe weather conditions, accidents, destruction of lodging facilities, or technical failures of transport vehicles.
The tour operator may also withdraw from the contract if the minimum number of participants is not reached, provided that the minimum number and the deadline for withdrawal were stated in the description of the relevant trip and clearly indicated in the travel confirmation.
A withdrawal declaration must be made no later than:
- 20 days before departure for trips lasting more than 6 days,
- 7 days before departure for trips lasting between 2 and 6 days,
- 48 hours before departure for trips lasting less than 2 days.
If it becomes evident at an earlier date that the minimum number of participants will not be reached, the withdrawal will be exercised immediately.
If the trip is cancelled due to withdrawal by the tour operator, all payments made will be refunded within 14 days.
§8 Hunting Travel Services
The contractual services are defined in the travel description, booking confirmation, and catalogue. Changes to these services are permissible if they are reasonable and do not significantly alter the overall character of the trip.
§9 Game Harvest
We do not assume any liability or guarantee that the booked game species can actually be hunted or encountered during the trip. We only assure that the respective species occurs in the hunting area at the time of the hunt.
§10 Hunting Guidance
Our price list and booking forms offer two standard types of hunting guidance, from which you may select when requesting an offer:
- 1:1 guidance means that you will be accompanied by one professional hunting guide during the hunt.
- 2:1 guidance means that two hunters will share one hunting guide.
If you wish to bring a non-hunting companion, please contact us. We will provide you or your companion with a personalized offer and registration form. Once we have received the completed and signed form, we will confirm the companion’s participation in the trip.
§11 Liability
§11.1
Our liability for damages not involving personal injury is limited to three times the total travel price, provided that the damage was neither caused intentionally nor through gross negligence, or insofar as we are responsible for a loss incurred by you solely due to the fault of a service provider.
§11.2
We are fully liable under statutory provisions for injury to life, body, or health resulting from a negligent or intentional breach of duty by us, our legal representatives, or our vicarious agents.
Likewise, we accept full liability for damages arising from intentional or grossly negligent breaches of contract, or from fraudulent misrepresentation by us, our legal representatives, or vicarious agents.
We are also liable within the scope of any guarantee expressly given by us for your hunting trip. If damages arise due to the absence of a guaranteed feature but do not occur directly as a result, our liability shall exist only to the extent that the risk of such damage was evidently covered by the guarantee.
§11.3
We shall also be liable for damages caused by ordinary (simple) negligence, provided that such negligence results in the breach of essential contractual obligations or cardinal duties. This also applies if you are entitled to claims for damages in lieu of performance. Our liability in such cases is limited to damages that are typically associated with the contract and reasonably foreseeable.
§11.4
If the damage is covered by insurance you have taken out for the specific incident in question (excluding lump-sum insurance policies and private health insurance), we shall only be liable for any disadvantages incurred by you in connection with the insurance coverage — for example, increased insurance premiums or interest losses incurred until the claim is settled by your insurer.
§11.5
If the damage does not involve injury to life, body, or health, and you are a legal entity under public law, a special fund under public law, or a business entity acting in the exercise of your commercial or independent professional activity, and if you assert claims for damages due to travel defects more than one year after the end of the trip, the limitation of liability under § 11.3 shall also apply to damages caused by gross negligence.
However, this limitation does not apply to damages caused by gross negligence of our legal representatives or senior executives, nor to damages caused by gross negligence that are covered by your own insurance policy (excluding private health insurance).
§11.6
The personal liability of our legal representatives, vicarious agents, and employees is excluded for damages caused by ordinary (slight) negligence. For damages caused by gross negligence on the part of persons other than our legal representatives or senior executives, the same limitations of liability that apply to us shall apply correspondingly.
§11.7
We assume no liability for performance disruptions in connection with services that are explicitly identified in the brochure or travel description as third-party services merely arranged by us (e.g., sporting events, theatre visits, exhibitions, etc.).
§11.8
If international conventions or statutory provisions based on such conventions apply to a travel service provided by us, under which claims for damages arise or may be asserted only under specific conditions or limitations, or are excluded under certain circumstances, we are likewise entitled to invoke these provisions against you.
§11.9
As a participant in a hunting trip, you assume full responsibility for all risks and dangers associated with such travel that are beyond our control. Each hunting trip is undertaken at the hunter’s and/or companion’s own risk. It is strongly recommended that you obtain insurance covering all relevant risks. We accept no liability for the hunting success sought by the participant.
§12 Firearms and Ammunition
You are required to comply with all legal regulations governing the transportation and importation of hunting weapons and ammunition.
§12.3
Unless we are expressly obligated to transport your weapons and ammunition, please note that the travel price cannot be reduced due to your weapons or ammunition failing to arrive or arriving late at the hunting destination.
If you notify us of this situation in good time, we will, upon your request, make every reasonable effort to procure a suitable replacement weapon or ammunition within a reasonable period of two days.
Any costs incurred in connection with this shall be borne by you.
§13 Force Majeure
If the execution of the trip is substantially hindered, endangered, or impaired due to force majeure that was unforeseeable at the time of contract conclusion, both the tour operator and the traveler have the right to terminate the contract.
If the contract is terminated, we are entitled to claim reasonable compensation for travel services already provided or still to be provided in order to properly conclude the trip.
Furthermore, as the tour operator, we are obliged to take all necessary measures, including, where the contract exceptionally provides for return transport, to arrange for the traveler’s repatriation. The additional costs of repatriation shall be borne equally by both parties.
§14 Unused Services
Services that are not utilized by the traveler cannot be refunded, unless the non-use is attributable to us.
§15 Trophy Importation
§15.1
We do not assume any liability for the ability to import hunted trophies into the hunter’s home country. You are solely responsible for ensuring the lawful importation of your trophy, including the procurement of veterinary certificates and the proper preparation of the trophy for import.
§15.2
If, at your request, the trophy is transported by Hunt & Travel GmbH, the company assumes no responsibility or guarantee for any potential damage or loss of the trophy during transport. Once the trophy has arrived at the offices of Hunt & Travel GmbH, it may be stored for a maximum of one year.
§15.3
Please note that certain species listed under the Washington Convention on International Trade in Endangered Species (CITES) require special import permits prior to entry.
§15.4
Further information can be obtained in Germany from the Federal Agency for Nature Conservation (Bundesamt für Naturschutz), Konstantinstraße 110, 53179 Bonn, Telephone: +49 (0)228 8491–448.
§16 Import of Skins and Game Meat
The import of untanned skins and game meat requires a veterinary permit, which must be obtained by the traveler personally.
§17 Hunting Regulations in the Host Country
§17.1
You agree to recognize and comply with all binding hunting regulations applicable in the respective host country. This obligation specifically includes adhering to the official evaluation of trophies as determined under local laws and practices.
§17.2
Failure to comply with applicable hunting regulations including but not limited to violations of weapon safety, hunting of protected species, hunting game outside of the legal season, or taking animals not expressly released for shooting by the hunting guide, as well as hunting under the influence of alcohol or drugs constitutes serious misconduct.
Such misconduct entitles us to terminate the hunting trip without notice and with immediate effect. In this case, no refund of costs will be granted.
§17.3
In cases of non-compliance with hunting regulations other than those specified in § 17.2, we are entitled to issue a formal warning (notice of breach). If, despite such a warning, you continue to disregard the applicable hunting regulations or repeat the same misconduct, we are likewise entitled to terminate the contract immediately and without notice.
§17.4
If you fail to comply with the safety regulations applicable to driven hunts or group hunts, you may be excluded from participation. Please note that in such cases, you are not entitled to any price reduction or compensation.
§18 Hunting License and Liability Insurance
§18.1
Every participant who intends to actively engage in hunting during the trip is required to hold valid hunting liability insurance with international coverage no later than at the start of the trip. Please contact your insurance provider well in advance to ensure appropriate coverage.
§18.2
Every participant who intends to actively hunt must have successfully passed a valid hunting examination (hunting license test) prior to departure and be able to provide proof thereof upon request.
§18.3
Every participant hunting within the European Union (excluding Germany) must be in possession of a valid European Firearms Pass at the start of the trip and must carry it with them at all times during the journey.
§19 Hunting log
§19.1
A hunting log will be prepared in each hunting area. You, the local hunting organizer, and we will each receive a copy of this log.
§19.2
The hunting logs serve as the basis for the final billing and settlement of the hunting services.
§19.3
Any complaints or claims regarding hunting services, service quality, catering, trophy measurements, or additional costs must be explicitly and in writing noted in the hunting log with an appropriate remark.
§19.4
Claims for deficient performance can only be made if they are reported immediately and on site, and if remedial action has been requested.
If the local forest or hunting administration refuses to record the complaint in the hunting protocol, you must prepare a written statement of complaint, signed at least by yourself, with a reference to it noted in the protocol.
Should any difficulties arise regarding the filing of complaints, please contact us directly. We will assist you in handling the matter.
You can reach us Monday to Friday between 08:00 and 15:00 CET at +49 5247 4078185.
§20 Trophy Measurement
§20.1
In Eastern European countries, the basis for calculating the trophy fee for red deer, fallow deer, and elk is the antler weight, including the entire skull with upper jaw, without deductions, weighed 24 hours after boiling. For roe deer, 90 grams are deducted from the measured weight. The trophy fee for mouflon rams is determined according to the average horn length, measured along the outer curve of both horns.
§20.2
For wild boars, the average length of both tusks is used to determine the trophy size. If the entire boar’s head is taken as a trophy, the tusk length is calculated on the basis that the visible part represents one-third of the total tusk length.
§20.3
In other countries (unless explicitly stated otherwise in the price list attached to the offer), the shooting of game, regardless of trophy size or quality, obliges the hunter to pay the full trophy fee.
§20.4
If the hunter harvests a trophy animal during the final stalk, the weight determined before the expiry of the 24-hour period must be accepted without deduction. This rule also applies in the event of early departure from the hunting area.
§20.5
In Hungary, trophies are assessed based on the results of the official evaluation authority. The official evaluation results are final and cannot be contested.
§20.6
In all cases, the billing rules set out in the respective price list shall apply for the relevant country. The price list constitutes an integral part of both the offer and the booking confirmation.
§20.7
If the hunter takes the entire head including the trophy home for the purpose of taxidermy preparation, the estimated trophy weight must be recorded in the hunting protocol. This estimated weight, as entered in the protocol, will be charged according to the price list and is binding for both parties, regardless of the actual weight of the trophy after boiling.
§20.8
If you harvest a trophy that appears to rank among the top ten trophies of the respective country, the trophy shall remain in the country until the official evaluation has taken place.
The evaluation commission will then decide whether the trophy must remain in the country (in which case you will receive a replica) or whether the original trophy will be sent to you after the evaluation.
The final trophy fee depends on whether you receive the original trophy (100%) or a replica, as agreed with the respective forest administration.
§21 Passport, Visa, Customs, Currency and Health Regulations/Miscellaneous
In case of loss, damage, or delay of luggage, such incidents must be immediately reported to the respective transport company, which is obligated to issue a written confirmation (P.I.R.). For your own protection, we strongly recommend obtaining adequate travel insurance in good time before departure.
Where we act as a travel intermediary, we strongly advise you to inform yourself about applicable passport, visa, and health requirements from the tour operator before concluding the contract, as well as any changes prior to departure. We accept no responsibility for such regulations when acting as an intermediary.
If we act as the tour operator, we are obliged to inform citizens of an EU member state where the trip is offered about passport, visa, and health requirements before the conclusion of the contract, as well as any changes prior to departure. Citizens of other countries should seek information from the relevant consulate. We assume that there are no special circumstances affecting you or your fellow travelers (e.g., dual citizenship, special visa requirements, etc.).
You are solely responsible for obtaining and carrying the necessary travel documents, securing any required vaccinations, and complying with customs and currency regulations. Any disadvantages arising from non-compliance shall be borne entirely by you.
We are not liable for the timely issuance or receipt of visas, even if we have been entrusted with obtaining them, unless the delay results from our own fault.
§22 Validity of the Price List
The respective price list is valid for the specified period.
C. Provisions for the Mediation of Travel Services (ARVB)
§1
As part of the travel services we offer (see Section C), it may occur that transportation to the travel destination is not provided by us and therefore does not form part of the hunting trip. You will be informed of this accordingly at the time of booking.
§2
However, we may offer, on your behalf, to conclude a transportation contract with a carrier (for example, for flights or ground transfers) independently of the hunting trip. In such cases, we act solely as an intermediary. The transport contract will then exist exclusively between you and the carrier. You will be explicitly informed during the booking process whenever we act in an intermediary capacity only.
§3
In the case of travel mediation, we do not assume any liability for the execution of the transport service or for any delays that may occur. When acting as an intermediary, we assume neither rights nor obligations regarding the performance or settlement of the mediated transport contract.
§4
You are under no obligation to engage us to arrange transportation services.
§5
If you wish to engage us to mediate transportation services, you may do so by actively selecting this option before making a binding booking — using an opt-in procedure.
D. Data Protection
No personal or personally identifiable data is collected on our website without your explicit consent. By submitting the contact form, you consent to the collection and processing of the data you provide for the purpose of information and consultation regarding our products and services.
Your personal data will be used exclusively for the processing of your trip or order. Data will only be disclosed to third parties if this is necessary for contract fulfillment or if you have explicitly consented to such disclosure.
Your consent to the use of your data is voluntary and may be revoked at any time. All contact options provided on our website may be used to exercise your right of revocation.
Our full Privacy Policy applies and can be accessed at: 👉 www.hunt-travel.com/datenschutzerklaerung/
E. Final Provisions
You are not entitled to exercise any right of retention against us based on claims that do not arise from this contract. You may only set off claims against us that are acknowledged, undisputed, ready for decision, or legally established.
The contractual relationship between you and us shall be governed exclusively by German law. This also applies to the entire legal relationship between the parties.
If, in the case of legal proceedings against us abroad, German law is not applied to determine the basis of liability, then with respect to the legal consequences—in particular regarding the type, scope, and amount of claims—German law shall apply exclusively.
The place of jurisdiction for any legal action brought by travel customers against us shall be Gütersloh, Germany.
For any legal action brought against customers or contracting partners of the travel contract who are merchants, legal entities under public or private law, or persons whose domicile or habitual residence is outside Germany, or whose residence or habitual residence is unknown at the time the action is filed, the agreed place of jurisdiction shall likewise be Gütersloh, Germany.
The above provisions shall not apply if and to the extent that non-derogable provisions of international conventions applicable to the travel contract provide otherwise in favor of the customer, or if and to the extent that non-derogable, more favorable provisions of the customer’s EU member state of residence apply.
Version dated: September 2, 2025